Store Policy
Welcome to Daisy Chain Defense! We are committed to providing quality self-defense tools and accessories to help women feel empowered, prepared, and safe. Please review our store policies below to ensure a smooth shopping experience.
1. Age Requirement
Customers must be 18 years or older to purchase self-defense tools, including pepper spray, stun guns, and other personal safety devices. By placing an order, you confirm that you meet this legal requirement.
2. Legal Compliance
It is the customer’s responsibility to know and comply with their local, state, and federal laws regarding the purchase, possession, and use of self-defense tools. We are not responsible for items confiscated or denied by authorities due to legal restrictions in your area.
3. Payment Methods
We accept major credit/debit cards, PayPal, and other secure payment methods. All payments must be completed before an order is processed and shipped.
4. Shipping
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Orders are typically processed within 1–3 business days.
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We offer standard and expedited shipping options.
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We do not ship to P.O. boxes or restricted states/regions where self-defense tools are prohibited.
5. Return & Refund Policy
Returns are accepted within 30 days for unused, unopened items in their original packaging. Used, damaged, or altered items cannot be returned due to safety and hygiene concerns.
Please refer to our full Refund Policy for more details.
6. Exchanges
Exchanges are only offered for items that arrive defective or damaged. Notify us within 7 days of delivery to arrange an exchange.
7. Safety Disclaimer
All products are intended for personal safety and lawful self-defense only. Daisy Chain Defense is not liable for injuries, damages, or legal outcomes resulting from the misuse of any product.
8. Customer Support
If you have questions, concerns, or need product assistance, please contact us at:
📧 alicia@daisychaindefense.com
📞 208-794-6597